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For Pharmacies & Off-Licences

You sell what
people steal.

Pharmacy and off-licence security has to defend the SKUs that walk: fragrance, OTC medication, premium spirits, vapes, where one concealment can be a week's margin. QuantumEye is designed to flag suspicious behaviour at the high-value fixtures and the restricted zones around them, then build the evidence a human can review and act on.

Per-aisle
Behaviour-based detection at the high-value fixtures
Cross-site
Watchlist shared across every store in your estate
Zoned
Restricted-zone breaches flagged, dispensary, spirits cage
Restricted zones
Illustrative
2 zones drawn
High-value cage · staff-onlyflagged on entry
Why it matters

Pharmacies and off-licences carry the highest per-incident value losses in UK retail (BRC). QuantumEye delivers real-time AI loss prevention on the cameras you already have, with human review on every consequential action.

The three things operators care about most

Not features. Outcomes.

The conversation with operators in your sector keeps coming back to the same three things.

01

High-value SKU shrinkage

Premium fragrance, OTC meds, premium spirits, e-cigarettes. The categories where one concealment = a week's margin. Behaviour-based detection at the relevant aisle.

02

Restricted product zones

Dispensary, spirits cage, age-restricted gantries. Draw the zone, set the rule. Unauthorised face in the zone = a real-time alert, with the incident evidenced for review.

03

Repeat-offender ID across the chain

A face flagged at one store is recognised at every store in your estate, without manual cross-checking. The friendly approach, no incident.

Illustrative · A day in your kind of store

Five moments. The whole platform at work.

A composite day tuned to your sector. Each card names the QuantumEye module(s) in play, so you can see how the features come together to solve the operational problems that actually show up in your stores.

IDENTIFY
09:00
Pharmacy opens. Dispensary staff whitelisted.
Face Recognition + Whitelist Groups recognise pharmacists and dispensary staff. Their authorised access to the dispensary zone is implicit; no alert when they enter it.
Module · Face Recognition + Whitelist Groups
WATCHLIST
11:20
A face from another pharmacy walks in.
Face Recognition checks the estate-wide watchlist and surfaces a candidate match against prior events at another site in the group. Profile + history surface for the manager's review.
Module · Face Recognition · estate watchlist
SAFETY
14:00
Unauthorised face in the dispensary.
Safety Events' dispensary rule trips on a face not on the dispensary whitelist. The pharmacist is pinged; the access is logged regardless of outcome.
Module · Safety Events · restricted area
DETECT
16:30
Concealment in the fragrance aisle.
Shoplifting Detection trips on a premium fragrance going into a coat, one of the high-margin SKUs the rule is tuned on. Multi-camera handoff to the exit. Item recovered.
Module · Shoplifting Detection
BRIEF
17:45
Manager taps Forward. The pack is out the door.
Incident Reporting's draft is ready: face + clip + multi-camera chain + audit log + any prior matches across the estate. One tap to local force email. Audit chain locked.
Module · Incident Reporting · one-tap forward
Want the full Tuesday? We'll walk you through the whole day, online.
Book a demo
The modules to switch on first

Start with these four. Add the rest as you scale.

Your sector has a typical priority order. Here's where we'd start.

Illustrative outcome

"An incident becomes a report you can forward, not a folder you scrub."

What the platform is designed to do for operators in your sector. We're in pilot, quotes below are anonymised feedback from pilot retailers.

Illustrative · A pharmacy week

An incident becomes a report you can forward, not a folder you scrub.

Cross-site
Watchlist shared across every pharmacy you run
Zoned
Dispensary + spirits cage breach alerts
Minutes
From incident to police-ready report
Audit
Every action append-only logged
QuantumEye flagged various suspicious activities we would've completely missed.
SM
Store Manager
Pilot Retailer · Brighton
It gave us insights into customer and employee behaviour we never had before.
RO
Regional Ops Lead
Confidential Partner · Brighton
FAQ

Questions operators in your sector ask.

What does pharmacy and off-licence security from QuantumEye actually detect?

It is built to flag behaviour-based shoplifting at your high-value fixtures, such as concealment of fragrance, OTC medication, spirits or vapes, and to alert on breaches of restricted zones like the dispensary or spirits cage. The platform detects, alerts and evidences; it does not physically stop theft on its own. A person reviews every flag before any action is taken.

Do I need to replace my cameras to secure high-value SKU aisles?

No. QuantumEye is a software platform, not a camera vendor, so it runs on the IP cameras you already own over RTSP or ONVIF, with no rip-and-replace. Detection runs on a small edge node in the store, so only events leave the building and your continuous camera feed stays on site. See how the behaviour layer works on our shoplifting detection module.

How does face recognition help with repeat offenders across my off-licences?

A face flagged at one store can be recognised at every store in your estate, so you are not manually cross-checking sites. Recognition is not identification: a match surfaces a candidate and a human confirms before any ban or report. It is GDPR by architecture, with face data stored separately from video and an append-only audit log. More detail on our GDPR face recognition page.

Is QuantumEye GDPR-compliant for pharmacy and off-licence use?

Yes, it is designed that way. Face data is stored separately from video, recognition is split from identification with a human confirming every consequential action, retention is bounded by category, and all data stays in the UK or EU. QuantumEye is ICO-registered and holds ISO 9001:2015 and ISO/IEC 27001:2022, verifiable on the British Assessment Bureau register. Read more on our security and compliance page.

Can I trial it in one store before rolling out across my pharmacies?

Yes. A pilot runs 30 days, typically in one store, fully featured, and can be run against your own anonymised incident history so you can see how it performs before committing. A first-store pilot is usually live in around two weeks. Pricing is scoped per estate by camera count and module mix on a 12-month contract with no setup fee; see our pricing page for how that works.

Bring your shrinkage report. We'll talk specifics.

The demo gets sharper when we can see your real categories, your real per-incident values, and the loss patterns you're tracking. NDA-able if needed.