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Platform

One platform. Every store.
One regional brain.

AI on the edge. Modular cloud. Existing cameras. The architecture below answers the three questions your IT team will ask before the second call.

Edge
ONNX Inference
No raw video out
Cloud
AWS eu-north-1
S3 Vectors
Security
KMS & IAM
DEK per store
Surface
Phone & Web
JWT · TOTP 2FA
The three constants

No latency. No rip-and-replace. No raw video uploads.

The three architectural guarantees that decide whether AI security is operationally honest, or a marketing claim.

01 · EDGE

AI on the edge, per camera

ONNX inference runs inside the store on a small edge node. Detection happens where the camera lives, no upstream latency, no streaming to the cloud, no privacy surface.

02 · CLOUD

Modular cloud, one regional brain

The cloud coordinates the estate. Eight modules, switchable per store, share one face graph, one audit log and one evidence chain. Cross-store flagging is automatic.

03 · CAMERAS

Your existing kit

RTSP / ONVIF compatible. We don't sell cameras, we activate the ones you already paid for. No vendor lock-in.

The data path

What gets stored, where, for how long.

The diagram your DPO needs. Face embeddings live in S3 Vectors, separate from video. Camera URLs are KMS-encrypted, with a data-encryption key per store.

Capture
IP Cameras
Existing kit · RTSP / ONVIF
Detect
Edge Inference
ONNX models · on-device
Persist
S3 Vectors + S3
Vectors separated from clips
Review
Human Approval
No automated action without review
RETENTION

30 days

Default for non-banned face data. Bans expire on lift + grace.

ENCRYPTION

AWS KMS

DEK per store for camera URLs. Vectors encrypted at rest.

RESIDENCY

eu-north-1

Stockholm. UK-controlled DPA available.

AUDIT

Append-only

EventAuditLog never updated or deleted. Legal trail.

Integrations

Slots into the tools your team already uses.

Alerts go where your team already lives, phone push and Telegram. Police-report export to PDF and email-to-case.

01

Mobile push

Native iOS + Android apps for store managers. Receive, review, approve.

02

Telegram

Group-channel delivery for ops teams that already run on Telegram.

03

Police export

One-tap forward to local force email. Face, clip, prior events attached.

Reliability & support

Built to run a fleet, not a pilot.

Continuous service monitoring, AWS-backed infrastructure, and UK retail-hours support, seven days a week.

MONITORING

Continuous monitoring

Every platform service is health-checked continuously, so degradations surface and get worked before they reach the shop floor.

AWS

Built on AWS eu-north-1

Hosted on AWS in eu-north-1 (Stockholm). Resilience and DR posture discussed during onboarding.

UK HOURS

UK retail-hours support

Seven days a week, retail-hours support from the QuantumEye team. Enterprise support arrangements quoted per estate.

The modules

Eight modules. Switch on what each store needs.

Four Guard modules for loss prevention and safety, four Pulse modules for store analytics. Same cameras, one regional brain.

Want the architecture pack?

The technical brief, security overview, and DPIA template, bundled into one PDF for your IT and DPO teams.