Flag the behaviour. Let a human make the call.
Behaviour-based detection of concealment, grab-and-run and till incidents, surfaced for review in real time. QuantumEye packages the evidence and routes it to a manager who confirms before anything happens. Assistive by design, human-reviewed by default.
UK retailers lost £2.2bn to theft in 2023/24 (BRC), 20.4 million theft incidents. QuantumEye delivers real-time AI loss prevention on existing CCTV, ICO-registered and ISO 27001 certified, with human review on every consequential action.
Three theft patterns. Detected by behaviour, not by item.
Tuned on real UK retail footage, it flags only when the behaviour is unambiguous, not the everyday pick-up-and-put-back of normal shopping.
Concealment in clothing or bag
It watches the product go from shelf to hand to bag, and flags only if it doesn't come back out. A quick pick-up-and-put-back doesn't trip it.
Grab-and-run
High-velocity exit with un-paid product in hand. Multi-camera track follows them to the door.
Cash incidents at the till
Unusual till-drawer behaviour, refund without scan, and item swap-out at the cashier.
It reads behaviour, not just objects, on every camera.
QuantumEye recognises the sequence that leads to a theft, browsing, picking up, carrying, concealing, and follows the person from camera to camera so the whole incident is one clip, not six. Tuned for UK retail.
AI on the camera
Runs in the store. No raw video uploads. Detection happens at the camera, so the alert lands before the person reaches the door.
Multi-camera handoff
The system follows the suspect across the store. Cam 04 → Cam 06 → Cam 08, the chain is in the evidence pack automatically.
Evidence pre-built
Clip, face, confidence score, audit trail and a pre-filled police-report skeleton, on the manager's phone within minutes.
16:29, alcohol aisle. A bottle goes inside a jacket.
An illustrative scenario from a UK off-licence camera, Zone A. Concealment is flagged on the alert track in real time; multi-camera handoff follows the subject to the exit; the manager intercepts calmly. Item recovered, no confrontation.
Shoplifting
Monitor and review security events in real time
- Location
- Aisle 4
- Detected
- 16 May 2026, 12:36
- Camera
- CAM-04
- Location
- Aisle 4
- Detected
- 16 May 2026, 12:31
- Camera
- CAM-04
- Location
- Entrance
- Detected
- 16 May 2026, 11:58
- Camera
- CAM-01
Pairs well with
Face Recognition
Whitelist and watchlist matching across your estate. Human-reviewed, GDPR-safe.
PulseIncident Reporting
The full incident lifecycle, detection, review, notes, approval, audit, optional police forward. Minutes, not the better part of an hour.
PulseWhitelist Groups
Staff, VIPs, suppliers, contractors, granular access, enrolled in seconds in the dashboard.
A human reviews every confirmed theft.
QuantumEye flags. A QE Administrator reviews and approves before any action. Alerts default to Pending, never to Approved.
Pending by default
Every detected theft is created as Pending. No automated police report, no automated ban. A QE Administrator must approve.
False alarms anonymised
If the reviewer marks an event as FalseAlarm, the clip is blurred before it is retained.
Append-only audit
Every status change writes an EventAuditLog row. The log is never updated or deleted.
Related guides
See your aisle, your cameras, your edge cases.
We'll tune the demo to a typical store like yours before the call. A focused 20-minute walk-through, online.